If you are a regular reader of some of the popular IT industry bloggers, during the past year you will have noticed a backlash against SAP, caused in the main by its decision to increase its maintenance costs.
Two things have amazed me as the situation has unfolded. Firstly, to my mind SAP hasn’t done a very good job of defending the validity of its decision and as a result its reputation is suffering. Secondly, why have so few people placed those increased costs within the context of what SAP delivers for their enterprise?
Ah, but wait. Most of the people castigating SAP don’t actually use the software. Unlike the SAP users who they try to whip into a frenzy, their business model doesn’t rely on SAP at all!
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